Are you ready to Join The Woops! Culture?! Counter Associates will turn each customer into a valued Woopster with their enthusiasm and positivity. Celebration specialists are team players who help and support the team. Each specialist is responsible for giving exceptional customer service, educating and guiding our customers on our wide variety of gifting items and products; and maintaining a fresh, clean, organized and welcoming storefront.

Responsibilities

Offer exceptional friendly and memorable customer service
Stay up to date with any special promotions, flavors and campaigns
Educating and guiding our customers on our wide variety of gifting items and products
Maintain a clean and organized and beautiful storefront
Follow evergreen and seasonal planograms

Must be willing to work shifts at our two Mall locations and sometimes Pop-Up locations.

Shifts may be day or evening and may include holidays when the mall is open. WOOPS! is open during mall hours. Normal mall hours are 10-9 (M-F) and 12-6(Sunday) and may include varied schedule during holidays. Mall is closed on Easter and Christmas.

Requirements

1-2 years of retail experience - food industry preferred
Interested in design, food, and sales
Positive vibes
Loves to smile
Loves people
Passionate about macarons and pastries
Ability to multi-task and prioritize duties
Must be able to lift 20lbs
Must be able to stand for long periods of time
Must be able to work independently and alone
Trustworthiness is a Must
Must be able to restock inventory throughout the day
May be asked to handle other tasks not mentioned in job description

Woops! is a vibrant and innovative company that believes desserts are special. We debuted in 2012 with the mission of spreading the joy of French macarons with a boutique macaron pop-up shop in the heart of New York City, at the Holiday Shops at Bryant Park. Our products were immediately and joyfully received, and thus, we began our journey to share our delicious treats through an array of locations.

Building on the momentum and popularity of Bryant Park, we soon opened our boutique kiosks in major malls throughout the Northeast. Mall management were captivated by the Woops! aesthetic and unprecedented design, and shoppers continued to indulge with delight in our products.

As it became clear that Woops! macarons were unmistakably delicious, we expanded Woops! to include a full cafe experience (Woops! BakeShops) that showcases not only our macarons but also an array of over 30 freshly-baked, artisanal pastries from around the world. To date, Woops! has 50 corporate owned or affiliated locations and is expanding throughout the United States.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Woops! Corporate.

(if you already have a resume on Indeed)